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Exchanges and Returns
Textbook Refund Policy:

TEXTBOOK REFUNDS GIVEN THE FIRST FIVE DAYS OF EACH TERM. Sales on textbooks are final and non-refundable if purchased after the first five days of term.

TEXTBOOKS CANNOT BE RETURNED BY MAIL. All online textbook returns must be handled at the UCSB bookstore.

Merchandise Return Policy:

The UCSB Bookstore will exchange/return any merchandise as long as it has not been worn, washed, or used, and is in its original packaging with all tags attached. Gift cards and catalogs cannot be returned. You may have a full refund as long as the merchandise is returned within 30 days of the original shipping date. Please include the original packing slip so that the credit card used on the original order can be used for any refunds or exchange price differences. If you do not have the packing slip, or the merchandise was a gift, please include your credit card info below.

By Mail:
UCSB Bookstore University Center
PO Box 13400 Santa Barbara, CA 93107
ATTN:Mail-order Dept.


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